Returns & Exchanges
At GT Games, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached to avoid processing delays.
Attach the Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we prepare your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing